1. 1. The buyer has the right to return or exchange goods in accordance with the laws of the Republic of Lithuaniawithin 14 days from the date of receiving the order.

2. 2. Returns and exchanges are only accepted if the items have not been used, are clean, were not custom-made, and both the product, labels, and packaging remain undamaged.

   3. The buyer must submit a request for a return or exchange in writing via email at info@labastudio.com.

   4. A refund will be issued within 5 business days after the returned goods are received and confirmed by the seller.

   5. Returns should be sent to the following parcel terminal address:

   Gretė Labanauskaitė
   Žirmūnų g. 48A
   Vilnius, 09226
   LITHUANIA
   +370 646 97 154

   6. If you wish to return an item for an exchange or refund, we recommend using a secure and insured shipping service (e.g., Lex Systems, UPS, DHL, DPD, etc.). We are not responsible for lost or undelivered returns.

   7. Return requests are usually processed within 48 hours of receipt. However, during busy periods, processing times may be longer due to shipping delays.

delivery returns

1. The seller aims to hand over the ordered goods to the courier within 10 business days after payment confirmation.

2. The courier delivers the goods to the address specified by the buyer within Lithuania.

3. DPD services are used for deliveries within Lithuania.

4. Buyers can check DPD's working hours (delivery times) and service details on the DPD website.

5. For international shipping, we use Lithuanian Post. Delivery terms and conditions can be found on the Lithuanian Post website (www.post.lt).

Contact Us
If you have any questions, feel free to reach out via email at info@labastudio.com.